Hello all,
Is there a standard SAP solution for accessing archived sales order data to copy in master data from the order in a QM Customer
Notifications using QM01/QM02?
I have read several notes that suggest that SAP delivers functionality to access an archived sales order via VA03 using a archive
infostructures, which then are built into the standard SAP transaction programs. Is there something similar available for QM01/02 as it
pertains to archived sales order linking?
To recreate the scenario, Execute QM01 and enter a sales order that has been archived into the popup box. You will get the following error message if the order was archived.
"Entry XXXXXXXXX does not exist in VBUK (check
entry)"
For legal reasons we are now archiving our sales orders at a much earlier time frame. So if we have a complaint come in that is tied to a sales order that is older than 2 years, the business is unable to link.
Appreciate any help or advice!
Thanks!