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Item information not copied when creating a Credit Request from a Queality Notification

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Hello Gurus!

I'm new working on QM

I have configured a Quality Notification, all the steps seems to be working fine.

However, when I try to create a Credit Memo Request, directly from the quality notification, the information at header level is copied, but the information at item level is not brought over.

I have reviewed several posts and I have found out, that the SD functionality of copy control, does not exists for QM.

Can anybody offer some help?

I would ideally need to copy the information from the claim, into the Credit Memo Request (both at header -whicih is working without any problems- and item level)

Thanks in advance

 

Kind Regards,

 

gabmillan10


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